Effective Date: 10 July 2025

1. Introduction

Environmental Waste Cleaning Solutions (Pty) Ltd (“we”, “us”, or “our”) is committed to protecting the privacy of all individuals whose personal information we collect and process. This Privacy Policy explains how we collect, use, store, and protect your personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

2. Information We Collect

We may collect and process the following personal information:

• Name, contact number, email address
• Company name and physical address
• Details related to service requests or bookings
• Any additional personal information you voluntarily provide to us via contact forms, emails, or calls

3. How We Use Your Information

Your personal information is used to:

• Respond to enquiries and provide quotes
• Deliver the services requested
• Maintain client records and communication
• Issue legally required documents (e.g. disposal certificates, compliance reports)
• Improve our website and service offerings
• Meet any legal or regulatory obligations

4. Sharing of Information

We do not sell or rent personal information. We may share your information with:

• Employees and service providers involved in delivering our services
• Legal or regulatory authorities if required by law
• IT service providers who help maintain our website and communication tools

All third parties are required to keep your information secure and only use it for agreed purposes.

5. Data Storage and Security

We store your personal information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access. Only authorised personnel have access to your data.

6. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal data
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us directly.

7. Cookies and Website Analytics

Our website may use cookies or tracking tools to collect basic usage data for performance and security purposes. You can manage your cookie settings in your browser.

8. Contact Us

If you have any questions about this policy or need to update your information, contact:
📧 pieter@ewcsolutions.co.za
📞 076 265 4739